Frequently Asked Questions (FAQ’s)
FAQs Related to Shopping
Yes, Our Leather Jackets are graded to match the size chart. They include light layering ease, so your measured body size should align with the chart.
- Between sizes or planning heavy layers? Choose the larger size or ask for a free custom fit at the same retail price.
- See our Size & Measuring Guide for step-by-step help.
Need help? Email [email protected].
Spot-clean with a soft cloth, air-dry away from heat, and condition sparingly with leather balm. Avoid machine wash/dry.
For advice, email us [email protected].
We accept the following payment methods:
- Apple Pay (visible on supported Apple devices/browsers with Wallet set up)
- Google Pay
- Visa
- Mastercard
- American Express
- Discover
Payments are processed by our PCI-DSS compliant payment processor. We do not store your full card details. Your bank may request 3-D Secure/OTP for added protection.
Need help at checkout? Email [email protected].
Yes, if your order hasn’t shipped yet, we can usually update it. Email [email protected] with your order # and the change you need. For fastest help, contact us within 24 hours of purchase.
- What we can change: size/color, shipping address, item swap, or cancellation.
- After dispatch: we can’t modify the parcel, but you’re covered by our Easy 30-Day Refunds & Exchanges (No Return Needed) policy.
- Custom/Bespoke: changes are possible until patterning/cutting begins (typically within 24–48 hours); after that, options may be limited or may incur a fee.
- Notes: address changes aren’t guaranteed once a label is created; any price differences will be charged/refunded to your original payment method.
Your complete order details, including the price of each item, order number, and shipping charges, will be sent to you via email.
Yes, Free Worldwide Express Shipping. Standard orders deliver in 10 – 18 business days (processing 7–10, transit 3–5). Custom/bespoke ship in 2 – 4 weeks + 3 – 5 days transit.
Yes. Our checkout is protected by HTTPS/TLS (SSL) encryption, and payments are processed by our PCI-DSS compliant payment processor. We don’t store full card numbers on our servers. Where supported, 3-D Secure/OTP adds an extra layer of protection. You’ll see the padlock (https) during checkout.
Questions? Email [email protected].
To ensure your order is secure and privacy is protected, we use SSL (Secure Socket Layer) that provides end-to-end encryption. We use the service of PayPal to receive your payments that are highly secure and reliable.
FAQs Related to Shipping
Standard: 10 – 18 business days delivered (processing 7 – 10, transit 3 – 5).
Custom/Bespoke: Ships in 2 – 4 weeks + 3 – 5 business days transit.
Free worldwide express shipping on all jackets unless noted at checkout. You’ll receive a tracking email when your order ships.
Need help with an order? Email [email protected].
After checkout, you’ll see an on-screen confirmation with your order number. We’ll also send an email confirmation within a few minutes.
- Didn’t get the email? Please check your spam/promotions folder. If it’s not there after 10 minutes, email [email protected] so we can verify your details.
- When it ships: you’ll receive a shipping confirmation with tracking.
We’ll make it right. Email [email protected] within 30 days with your order # and a short description of the issue. We usually respond in 1–2 business days and offer a refund or exchange, no return needed.
- Damaged or wrong item? Contact us within 7 days so we can fast-track a replacement or refund.
- For full details, see our Refunds & Returns Policy.
Once your order is dispatched, you will be notified with the tracking details through an email. You can also track your order directly through our website by visiting this page.
If you’d like to exchange your product with any other item in store, you can contact our customer service for further assistance.
Our Cancellation Policy:
Within 24 hours after order placement, the customer can cancel the order by contacting support.
As we provide free shipping at our own cost, we are unable to pay for the return courier charges.
You will receive the refund through the original form of payment. Refund processing times take up to 6-7 business days.
We use the express service of FedEx and DHL to ship our products; however, we use USPS and UPS within the United States.
You can contact our Customer Care Department at
Top Questions
Start with the size you normally wear in quality jackets or coats. Our patterns include light ease for a tee.
- Between sizes? Choose the smaller for a trim, broken-in look, or the larger if you plan to layer (hoodie/knit).
- By style: Café racer/moto fits closer; bombers and shearling styles are roomier.
- Tall/athletic builds: Double-check shoulders and sleeve length. We can custom size at the same retail price.
Send these body measurements (in): Chest, Waist, Shoulders, Sleeve.
See the Size Guide and How to Measure.
Still unsure? Email [email protected] for a free fit check.
Design: Kalispell, Montana, USA
Craft: Craft in our own workshop in Karachi, Pakistan (in-house cutting, stitching, and final QC)
We ship free worldwide via express couriers. Need details about a specific leather jacket? Email [email protected].
For help finding the perfect fit for each style, please reference the sizing information on each product page. That said, here are some general guidelines for finding your size:
General Guidelines
- True-to-Size Fit: Choose your regular size for a tailored, flattering fit.
- Between Sizes: Size down if you prefer a sleek, fitted look, or size up if you want room for layering.
- Slim vs. Relaxed Styles: Slim-fit jackets work best when true to size, while relaxed styles allow for a more comfortable, slightly oversized look.
How to Measure Yourself
Accurate measurements are key to finding the right size. Measure yourself in inches:
- Bust: Around the fullest part of your chest.
- Waist: Around the narrowest part of your torso.
- Shoulders: Across your back, shoulder to shoulder.
- Sleeves: From shoulder seam to wrist, with your arm slightly bent.
Custom Sizing with Leatherings
If you’re unsure about standard sizes or need a perfect fit, Leatherings can create a customized leather jacket tailored to your measurements. Simply provide:
- Bust
- Waist
- Shoulders
- Sleeves
Still unsure? Send us an email. We’d love to help you find the right size!
Leatherings” is more than a label—it’s the essence of everything we do. It’s proof of the long hours of hard work, sacrifice, and love we put into every piece. We don’t just make leather jackets—we create ageless works of art, working with the best leather we can find, aware of the responsibility of what that entails. We put in the work, and we design our products with that flexibility in mind. We aim to provide direct-to-consumer leather jackets and clothing at the industry’s lowest markup, so you receive the best quality at the best price.
- Free Worldwide Shipping
- 30 Days Refund Policy
- Unmatched Craftsmanship
- Direct-to-Consumer
- Unmatched Craftsmanship
- New Designs Every Season
- Custom Sizes of Available Jackets at Same Retail Price (No Additional Cost)
For more info about us, please check out the Our Story page!
We’re proud to be based in Montana, US. While we don’t have physical stores at the moment, we’re excited to announce that we’ll be opening one later this year. Stay tuned for updates!